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Ticket Purchase Terms and Conditions

CityFolk Festival 2022

TICKET PURCHASE TERMS AND CONDITIONS 

The holder of this ticket (“Holder”) is admitted to the 2022 CityFolk Festival (the “Event”) on condition that he/she/they by use of this ticket agrees to the following:

For a list of accepted and prohibited items at CityFolk Festival, please see our FAQ.

Neither the Event nor the Venue is responsible for invalidated tickets due to user damage or unauthorized distribution.

Ticket is invalid if the barcode is duplicated, removed, or tampered with. 

Admission is subject to compliance with applicable laws, by-laws, regulations and facility rules (the “Rules”) pertaining to CityFolk Festival (the “Issuer”), the Great Lawn at Lansdowne Park (the “Venue”), the City of Ottawa/National Capital Commission, Province of Ontario and Canadian federal regulations.

Holder consents to a reasonable examination of his/her person and property to ensure compliance with the Rules. CityFolk Festival reserves the right to inspect patron belongings and confiscate prohibited items without recompense.

NO REFUNDS OR EXCHANGES. Unless explicitly named as such, tickets are sold for the festival date as a whole and not for specific acts. Tickets will not be refunded in case of inclement weather or artist cancellations. Issuer reserves the right to deny or limit replacements and/or charge a fee for this service.

Lost, stolen, destroyed or damaged tickets will not be refunded or honoured in any way.

This ticket is a revocable licence; it may be withdrawn, admission refused, or Holder expelled from the premises at any time for any reason without refund to or recourse by Holder. House Policies can be found at CityFolk Festival House Policies.

RESALE OR ATTEMPTED RESALE IS STRICTLY PROHIBITED WITHOUT AUTHORIZATION FROM THE ISSUER.

THE HOLDER OF THIS TICKET VOLUNTARILY ACKNOWLEDGES AND ASSUMES ALL RISKS RELATED IN ANY WAY TO THE EVENT (INCLUDING, WITHOUT LIMITATION, RISKS OF PERSONAL INJURY, PROPERTY LOSS AND/OR DAMAGE) ARISING OR RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING, WITHOUT LIMITATION, BY PERFORMERS, SPECTATORS, OBJECTS AND OTHER INHERENT RISKS INCIDENTAL TO THE EVENT AND NEGLIGENCE) AND WHETHER OCCURRING PRIOR TO, DURING, OR AFTER THE EVENT.

Holder agrees that Front Gate Tickets Inc., Ticketmaster Canada, the Issuer, the Venue and each of their affiliates, parents, related entities, owners, governors, officers, directors, partners, partnerships, sponsors, principals, employees, volunteers, and agents are expressly released and forever discharged by Holder from any and all claims arising from and related to such risks or otherwise occurring at or in connection with the Event. Holder agrees to comply with the Issuer’s policies and will not make any commercial or other unauthorized use of the Issuer or Event name, mark, or logo.

This ticket may not be used in any manner in connection with any promotion of merchandise or services of any kind or for any other commercial purposes (including contest and sweepstakes) whatsoever. Holder consents to the use by the producer of the Event, without compensation, of Holder’s image or likeness incidental to any transmission or reproduction of the Event.

Tickets are on a delayed delivery for this event, and will be sent out in August.

Following your purchase, you will receive confirmation and your receipt via email. Your ticket(s) will be sent via email (August 1 onward) in the form of digital print pass(es). These will be sent to the email address you provided at checkout. These can be presented directly from your device or downloaded and printed. Each ticket will have your order number, unique barcode, and its ticket number at the bottom of the page. Please make sure all your tickets are accounted for and present them at the entrance of the event

The Issuer reserves the right to make changes to the rules at any time without prior Notice.

© 2022 CityFolk Festival

[1] In this document, “ticket” refers to the admission status to the Venue received by the Holder from the Issuer.